Free chat no contract

If you're still in contract you could be charged early termination fees for leaving – check how much you'd be charged by sending a text with the word 'INFO' to 85075.

Though the process varies by provider and you may be able to do it on the phone, once you've got your new (temporary) number from your new network, you'll usually then need to fill in an online form.

If you're switching from another provider, the links below tell you each network's process for porting.

If you're switching to a new tariff on the same network, for example if you're on pay-as-you-go and upgrading to a contract, you shouldn't need to carry out this process – just call your mobile provider's customer service helpline and they should be able to sort it.

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If you run out of data during the month, an add-on will cost just £1.25 per GB.

This is the same amount you pay for data in your usual plan, so you’re not getting stung for buying additional data when you really need it.

● All home phone option plans are free to join, unless we are installing a new telephone line.

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